Complimentary For Every Guest

Concierge Services

Every Vantage Stays reservation includes complimentary concierge services, from custom itinerary planning and pre-arrival grocery stocking to private chef coordination and curated local experiences. It's all part of the stay.

Why a Travel Concierge?

We Handle the Details, You Make the Memories

Planning a Smoky Mountains trip can get complex depending on your travel style, budget, and group size. Our concierge eliminates that stress by bringing together local expertise, insider knowledge, and personalized planning.

Save Time & Energy

Skip the 100 blogs, reviews, and park maps. We match you with the right cabin and build a plan so you can focus on getting excited.

Insider Knowledge

20 years of local expertise. Free Xplorie attraction tickets, firefly spots, hidden waterfalls, and secret picnic overlooks only locals know.

Fully Personalized

Every itinerary tailored to your group's style, pace, and interests. Quiet sunrise spots with no crowds? Consider it done.

Zero Cost to You

Our concierge planning is complimentary with every Vantage Stays reservation. No fees, no fine print, no catch.

Two Ways to Plan

Tailor-Made or Ready to Go

Luxury cabin at twilight in the Smoky Mountains

Tailor-Made Itineraries

Begin with a 30-45 minute strategy call with a travel advisor who brings 20 years of local expertise. We explore your accommodation preferences, culinary styles, adventure level, trip duration, pacing, and any access considerations.

We build out:

  • Personalized day-by-day plan
  • Activity suggestions: hiking, Jeep tours, ziplining, scenic drives, hidden gems
  • Must-see attractions and local experiences
  • Dining picks for breakfast, lunch, and dinner
  • Travel logistics: best routes to and around the Smokies
  • Insider tips: secret picnic spots, photo-worthy overlooks
  • Curated add-ons: spa days, wellness retreats, celebrations
Get Started
Downtown Gatlinburg in the Smoky Mountains

Pre-Designed Itineraries

Ready-to-go plans that artfully balance outdoor adventure with Southern charm and Appalachian flavors. Every day guides you through mist-kissed mountain trails, quaint vibrant towns, and cozy eateries steeped in local hospitality.

Great for travelers who want a polished plan without the planning call.

Browse Itineraries
What We Arrange

Services & Experiences

From pre-arrival prep to in-cabin luxury to outdoor adventure, our concierge team coordinates it all at no cost. You only pay for the services themselves.

Fully stocked luxury cabin kitchen

Pre-Arrival Grocery Stocking

Send us your list and walk into a fully stocked kitchen. We shop local and organize everything by meal or preference so you can start relaxing the moment you arrive.

Private chef preparing dinner in a luxury cabin

Private Chef Experiences

In-cabin dining for your whole group. Southern BBQ cookouts, multi-course plated dinners, brunch spreads. Our chefs come to you with full cleanup included.

Relaxing spa experience at a mountain cabin

In-Cabin Spa & Wellness

Licensed massage therapists, couples sessions, and yoga instructors for morning classes on the deck. We bring the spa to your mountain retreat.

Mountain hiking trails in the Great Smoky Mountains

Guided Adventures

Private guided hikes through the national park, Jeep tours, fly fishing, whitewater rafting, ziplining, and scenic drives to hidden overlooks.

Celebration setup at a Smoky Mountain cabin

Celebration & Event Setup

Birthdays, proposals, anniversaries, reunions, and bachelor/ette weekends. Decor, balloons, wedding arches, all set up before you arrive.

Family portrait session with mountain backdrop

Photography & Videography

Capture the reunion, retreat, or getaway. Local photographers available for family portraits, engagement shoots, and candid mountain-backdrop sessions.

Simple Process

How It Works

1

Tell Us Your Vision

Submit your request through our contact form, call (865) 408-1817, or chat with us after booking. The earlier the better, but we accommodate last-minute requests too.

2

We Handle Everything

Our local team coordinates sourcing, scheduling, and setup. You'll get a confirmation with details and any third-party pricing.

3

Enjoy Your Stay

Everything is arranged before or during your visit. No logistics, no stress. Just the experience you came for.

Included With Every Stay

Free Attraction Tickets Through Xplorie

One ticket per paid night per cabin with no vouchers, no blackout dates. Browse and redeem from your phone using the Xplorie app. Xplorie can also help you book discounted tickets to additional attractions beyond your free inclusions.

Alcatraz East
Whitewater Rafting
Scenic Float
Mini Golf
Zipline Tours
Museums
+ More
Browse Free Tickets
$560+
per paid night in
attraction value

Does not apply to Hotel Efficiency Units or Greenbriar Preserve cottages

Make It Memorable

Celebrations & Special Occasions

Our concierge team specializes in turning moments into memories, whether it's a surprise proposal overlooking the mountains, a milestone birthday gathering, or a corporate retreat that builds bonds.

Romantic cabin at sunset

Romantic Getaways & Proposals

Sunset setups, champagne service, rose petal arrangements, and photography coordination. We handle every detail to make the moment perfect.

Large family gathering at a Smoky Mountain cabin

Reunions & Milestone Birthdays

Multi-cabin coordination, group activity planning, catering arrangements, and celebration decor. Bring the whole family together.

Corporate retreat setting in the mountains

Corporate Retreats & Team Building

Offsite logistics, activity coordination, group dining, and team-building experiences. Strengthen bonds in a mountain setting.

Wedding reception at a mountain lodge

Weddings & Anniversaries

Intimate wedding receptions, renewal of vows ceremonies, catering, photography, and full event coordination in a mountain setting.

Get Started

Plan Your Perfect Stay

Complete the form below to start planning your Smoky Mountain adventure. Our concierge team typically responds within 24 hours.

Your Trip, Organized

Save Your Plans and Get Insider Access

Enter your email to save your itinerary, receive curated area guides, and get early access to deals and new cabin announcements. Your personalized trip planner, attraction details, and group coordination tools will be waiting when you come back.

Trip Planner Build your daily itinerary
Area Guide Dining, hiking, hidden gems
Mountain Travel Journal Tips, stories, local insight